Xfinity support scam - Xfinity chat support scam. U. user_ws83i1. 1 Message. Monday, April 29th, 2024 3:46 PM. Xfinity chat support scam. A chat agent just went through pretending to …

 
@BruceW. Thanks for your reply. I have read your information at the links given. I would report it to Comcast, but Mom has deleted the email. Npersn31. Primitiv group niles reviews

Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations: preceding the email subject line in the list of emailsBased on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...Kira Krown. Consumer Education Specialist. October 19, 2022. Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone.Jan 5, 2024 · Reporting scams helps Xfinity take action against fraudsters and prevents others from becoming victims. To report an Xfinity scam: Call 1-800-XFINITY (1-800-934-6489) and speak to a customer service representative. Provide details about the scam contact, like the phone number that called you or a copy of the Xfinity scam email. Sep 21, 2023 · Comcast customers receive a call that usually goes straight to voicemail, offering a 50% discount on their cable bill if they commit to another two years of service. Here's what to know: Never call a number on a security pop-up warning. Pop-ups that tell you to call tech support are always scams. Never move or transfer your money to “protect it.”. Only a scammer will tell you to do that. Never give someone a verification code to log in to your account. Scammers want it to get into your account.In today’s fast-paced world, having access to customer support is crucial for businesses and individuals alike. Having the Comcast call center phone number easily accessible ensure...Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY. It is best to remain safe, so we do provide a variety of outlets to secure your information.Manage Spam Blocker settings. Sign in to Xfinity Voice using your Xfinity ID and password. Click the Settings (wheel) icon in the upper-right corner and select Settings to see your voice preferences. Select Call Blocking. Adjust Spam Blocker settings accordingly.Customer Service is a Scam! I have now been on chat with Xfinity Customer Service chat for nearly 2 hours requesting a change to my plan, which recently went up by $30. I tried to change my plan online, but you cannot remove Voice no matter how hard you try. I logged off the website and built my exact plan without Voice for $115 month.To send the requested information in a private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. Click the "Direct Messaging" icon or https://comca.st/3Q5uBJC. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that.Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY. It is best to remain safe, so we do provide a variety of outlets to secure your information.Our team can take a further look at this issue. To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Spam Blocker’s default settings will order calls in the following manner: High Spam Risk calls will be blocked. Blocked calls will not have the ability to leave a voicemail. Medium Spam Risk calls will be sent to voicemail. Calls sent to voicemail will not ring. Low Spam Risk calls will be allowed. Risk label will be displayed with incoming ...Gold Problem Solver. •. 2.2K Messages. 3 years ago. @peasquare wrote: From You, I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ...@BruceW. Thanks for your reply. I have read your information at the links given. I would report it to Comcast, but Mom has deleted the email. Npersn31Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.To turn off the Advanced Security feature in the Xfinity app: Go to the Security tab. Select Advanced Security. Select Turn Off under Advanced Security and follow the on-screen prompts. Notes: By disabling, you’ll lose 24/7 threat monitoring and real-time reporting on your home network.Comcast is still supporting cablecards. They could do a better job by providing more information on compatibility with their new X1 service and ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it60 Messages. Friday, August 11th, 2017 9:00 AM. Closed. ANSWERED: Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail) ***Created by our Community Users*** . . If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you) . .Microsoft Outlook. Open Outlook. Double-click an email message to open it outside of the reading pane. Click File > Properties. Header information appears in the Internet headers box. Tip: You can highlight the information in that box, press Ctrl+C to copy and paste it into Notepad or Word to see the entire header at once.When receiving a call that claims to be from Comcast Xfinity, be vigilant and watch out for the following signs that may indicate a scam: Unsolicited Calls: Scammers …If you or anyone you know is receiving scam calls from people pretending to be from Comcast, we recommend you report it to the FTC. You will need the name and number of the caller and date and time of the call. Visit ftc.gov or call 1-877-FTC-HELP. I got a voice mail message from the same number, 1- (855)-226-6408, this afternoon, after scheduling service with Comcast yesterday evening. I came across your post before returning the call, and so was armed with a good dose of skepticism. As with your experience, a human answered within a ring or two. 15 Mar 2023 ... The call was answered by someone claiming to be with the Comcast promotional department, and the person immediately asked for an account number.XFINITY RDK error codes are codes that apply to the XFINITY X1 Entertainment System. These codes alert the user that something is not functioning properly. There is a search engine...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...You can learn more about common phone scams and ways you can protect yourself. You can also go to our Internet security alerts site for news, updates, Comcast security alerts and top phishing scams. ... An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ...Sep 7, 2023 · Xfinity Live Support Chat potential scam? Hello, I wanted to reach out for direct help about a strange interaction I had with Xfinity customer service. Our neighbor's plumbing contractor cut through our service line so I contacted the live chat to try to get a technician sent out to inspect and repair the line ASAP. The agent stated that it would. cost me $500.00 to cancel. I hung up and. felt as dumb as a bucket of rocks. I had taken the bait. The phone numbers displayed as Xfinity. Hopefully my first and last scam. I called Xfinity, to report the scam, and a pending payment was indeed showing on my account.18 Jun 2015 ... A group misrepresenting itself as part of Comcast is offering customers substantial discounts on cable and broadband service, if they agree ...Xfinity Live Support Chat potential scam? Hello, I wanted to reach out for direct help about a strange interaction I had with Xfinity customer service. Our …Aug 4, 2023 · At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ... Xfinity Assistant scam. This afternoon I received a text message from “Xfinity Assistant” stating the following: “Hi, it's Xfinity Assistant. You now have faster upload speeds, but it looks like a technician will need to make your home at (my address removed) compatible to receive them. Schedule a free appointment to unlock faster upload ...Phishing is a method used by internet scammers who imitate real companies in email messages to entice people to share user names, passwords, account information or …Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.There are currently multiple serious security issues that may threaten Comcast Customers. There may be a high prevalence of phishing or virus activity, or a specific issue that is particularly widespread and/or dangerous. Customers are advised to make sure all security software is up-to-date, exercise extreme caution on the Internet, and check ...If you have additional questions, please contact IDX, Xfinity’s incident response provider managing customer notifications and call center support, at 888-799-2560 toll-free Monday through Friday from 9:00 AM to 9:00 PM EST, excluding federal holidays.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itScam in Live chat? I was chatting with an agent about issue with my wifi network. The agent offered me $15 mobile line and $30 discount on wifi and free phone. Initially i thought it was legit and provided my ssn and DOB. As the Conversation went on it felt like a scam.Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Learn more about Comcast’s plans to elevate connectivity for California businesses. Optimistic, cosmopolitan and growth-minded, Alan Goldsmith is a perfect …You can reach them at (888)565-4329. Please give them a call and if you still need any assistance from us, please let us know. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.$500 gift card scam. When I signed up for xfinity late 2022 or early 2023, I was promised a $500 visa gift card for signing up and a $100 visa gift card for each phone we switched over. I got in contact with the mobile department and they took care of the $100 gift card. ... • Type "Xfinity Support" in the to line and select "Xfinity Support ...Disingenuous/scam email fro... U. user_mlyclf. 3 Messages. ... • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message. I no longer work for Comcast.Business Details. Location of This Business. 8400 W Tidwell Rd, Houston, TX 77040-5568. Headquarters. 1701 John F Kennedy Blvd, Philadelphia, PA 19103-2838. BBB File Opened: 1/1/1991. Years in ...September 13, 2022. A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In ...Scammers are often pretty crafty, but they’ve started doing something called neighbor spoofing that makes it easy to identify a scam without picking up your phone. The fact that sc...XFINITY SCAM. U. user_td6gm3. 1 Message. Saturday, December 16th, 2023 5:26 PM. XFINITY SCAM. ... Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there! 0. 0. Cancel Post. New to the Community? Start Here.Phishing is a method used by internet scammers who imitate real companies in email messages to entice people to share user names, passwords, account information or credit card numbers. Internet scammers use sophisticated lures as they "fish" for users' private information. The most common ploy is to copy the look and feel of a major web page ...Dec 19, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it So then i told him to call after 2 days in between i will call to Customer service for the confirmation today. Then he hang up. I hope Xfinity should take care of these scam calls as well after seeing all these posts from customers. I don't know, Xfinity is tracking and rectifying these scam call issues from their end.Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option. Welcome to r/scams. This is an educational subreddit focused on scams. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker — Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. Learn more about Spam Blocker. Edge Blocking — We automatically block the following types of ... The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itIn the future, in webmail, any Comcast/Xfinity related Emails, you should see this: next to your unopened email. That is Xfinity's official logo and icon. If you don't see that next to an "xfinity-related email" you can pretty well guess it's not from Comcast/Xfinity.Hi @user_a84c61, any concerns regarding the security of our e-mail service can be addressed by our Customer Security Assurance team (CSA).All you would need to do is call 1-800-XFINITY and request to be transferred to our Customer Security Assurance team (CSA). They should be able to address any concerns you may have in regards to …Your Xfinity payment is due by the date noted at the top of your bill. If you haven’t made a payment by this due date, we'll send you a late payment notification and you may also be charged a late fee on your next bill. Before you’re charged a fee, we’ll email you: After you’re charged a fee, we’ll also email you to let you know ...Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Apr 23, 2024 · The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. Legitimate tech companies won’t contact you by phone, email, or text message to tell you there’s a problem with your computer. 2. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itInternet Security with Xfinity - Report Abuse. Report Abuse. If you feel like you or someone you know has been the victim of an online security issue, here's how to let the right …You can reach them through their website https://comca.st/3iaMEPo or contact them via phone. Business Hours: 6:00am - 2:00am EST, 7 days a week. Contact: 1-888-565-4329. Please let us know if you have any further questions or concerns. This comment was created from this reply.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Apr 23, 2024 · The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. Legitimate tech companies won’t contact you by phone, email, or text message to tell you there’s a problem with your computer. 2. Reporting scams helps Xfinity take action against fraudsters and prevents others from becoming victims. To report an Xfinity scam: Call 1-800-XFINITY (1-800-934-6489) and speak to a customer service representative. Provide details about the scam contact, like the phone number that called you or a copy of the Xfinity scam email.In today’s digital age, customer support is a crucial aspect of any business’s success. With the rise of online communication channels, it’s important for companies to provide thei...Now, you’ll see the word Verified (or the letter V) appear any time the caller’s telephone provider has confirmed that the call is coming from a legitimate telephone number. Where applicable, the verification symbol will appear on the phone screen, and if you have Xfinity X1, it will appear on your TV screen. The symbol will also appear on ...clangx1. +2 more. Frequent Visitor. •. 11 Messages. Monday, February 26th, 2024 12:02 AM. Phishing email pretending to be from Comcast xfinity. I just got this … I got a voice mail message from the same number, 1- (855)-226-6408, this afternoon, after scheduling service with Comcast yesterday evening. I came across your post before returning the call, and so was armed with a good dose of skepticism. As with your experience, a human answered within a ring or two. @XfinityKei . Hello @VitaminE Thanks for reaching out. We typically send out password resets to our customers as a best practice to keeping your account safe. ... Periodic forcing user to change their password is not a best practice. In fact, it is a security risk.The NIST puts out best practices for security and it has been since 2017 where they …Here is a copy of an email scam I received -- 06/20/2022 -- I called Xfinity customer service and had them check my billing. And I tried to see if Xfinity wanted any of this false information. Xfinity was totally not interested. So, you are on your own. Check and double check any emails your get from Comcast or Xfinity.Welcome to r/scams. This is an educational subreddit focused on scams. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.Comcast said in a filing with Maine's attorney general's office that the hack affected 35.8 million people, with the media and technology giant notifying customers of the attack through its ...Learn how to report an issue, like refund and payment issues or safety concerns.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Xfinity claimed that I had used data over the limit, but this was a scam. Firstly, the associate had told me that I would pay only $15 a month for 1 GB, after which the internet would slow down. Secondly, I had another SIM card on my phone with unlimited data from T-Mobile, so there was no need for me to use Xfinity internet if I had unlimited ...Posing as an Xfinity employee, the scammer told Hess she would need a cable box software upgrade. A so-called supervisor then offered her a discount deal if …Gold Problem Solver. •. 2.2K Messages. 3 years ago. @peasquare wrote: From You, I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ...UltraViewer is a legitimate remote access software which allows users to connect and control systems over a distance. Tech support scammers rely on such programs to gain access/control over their victims' devices. It must be stressed that the developers of this software are not associated with scams; cyber criminals abuse these …27 Apr 2023 ... The best course of action, in this case, would actually be to report this to our Customer Security Assurance. You can contact them by following ...Jul 21, 2022 · This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ... If you don't want to get these messages, reply STOP to the last message you received. You’ll be removed from all future proactive outage text messages. How I can I start receiving messages again after opting out? To opt back into receiving outage messages, send START to 266278. You’ll be re-enrolled in outage messages.The internet is full of online scams and fraudulent websites. Fortunately, website scam checker software can be installed to detect scams, and there are ways you can recognize a sc...

Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate .... Patrick sweeney pittsburgh

xfinity support scam

CCBrian1. @djonesv1995 Hello Good Morning, thank you for taking the time to reach out in our great Xfinity forums community. I'm so sorry to hear about the strange phone call you had. This certainly does like some sort of scam type call. The number you shared is not one I'm familiar with at all.3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond.Xfinity scammers mostly target customers using phishing, and call spoofing among other types. Here are some common Xfinity/Comcast scams and red flags to what out for: Xfinity customer support call scam: This is one of the most occurring types of Xfinity scams where a user is contacted by the “Xfinity support team” (actually a scammer).Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...TLS uses certificates to authenticate the identity of the parties. Comcast’s email system will support version 1.2. Comcast will discontinue the ability to connect through TLS 1.1 and lower on April 17, 2023. This means older and most likely end-of-life applications/devices will no longer be able to connect to Comcast’s email system.Apr 4, 2023 · Refund Options. I received an email about an account refund through xfinityrefunds.com, and the only options for the refund are virtual card, physical card, or transfer to debit card. I'd like to just get my refund as a check or chargeback to my credit card. The fine print also said the options for the cards had fees associated and expiration ... I got a voice mail message from the same number, 1- (855)-226-6408, this afternoon, after scheduling service with Comcast yesterday evening. I came across your post before returning the call, and so was armed with a good dose of skepticism. As with your experience, a human answered within a ring or two.They can get you set up with the phone right then, and get you a great deal. Otherwise, there's also the option of reaching out to our mobile team at any of the following methods: - SMS Text Message: 1 (888) 936-4968. - Phone: 1 (888) 936-4968. - Chat: https://comca.st/3xxHA0i.The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. …Comcast, one of the largest telecommunications companies in the United States, has come a long way in terms of customer support. In the early days, customers could only reach out t...Oct 4, 2022 · CCBrian1. @djonesv1995 Hello Good Morning, thank you for taking the time to reach out in our great Xfinity forums community. I'm so sorry to hear about the strange phone call you had. This certainly does like some sort of scam type call. The number you shared is not one I'm familiar with at all. Jan 5, 2024 · Reporting scams helps Xfinity take action against fraudsters and prevents others from becoming victims. To report an Xfinity scam: Call 1-800-XFINITY (1-800-934-6489) and speak to a customer service representative. Provide details about the scam contact, like the phone number that called you or a copy of the Xfinity scam email. Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. So then i told him to call after 2 days in between i will call to Customer service for the confirmation today. Then he hang up. I hope Xfinity should take care of these scam calls as well after seeing all these posts from customers. I don't know, Xfinity is tracking and rectifying these scam call issues from their end.Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option.To turn off the Advanced Security feature in the Xfinity app: Go to the Security tab. Select Advanced Security. Select Turn Off under Advanced Security and follow the on-screen prompts. Notes: By disabling, you’ll lose 24/7 threat monitoring and real-time reporting on your home network..

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